Pandemic ends the traditional consultancy approach

The last 3 months of lockdown in the UK have transformed the way UK SMEs do business at every level. Immediate changes saw mass at-home working becoming the new normal and left many bewildered at a new way of remote working, and due to this change 29% of business leaders across the UK have already streamlined their teams as a result. Thousands of UK SMEs have relinquished their expensive overheads, such as office spaces and permanent consultants.

For firms hoping to relaunch projects, or aiming to rebuild their business following the recent closures and lull in business activity, bringing in a consultant may be one of the options that is being considered. 

For consultancy agencies, there is now a social responsibility to deliver on their KPIs as finances for many firms are strained. Agencies need to ensure they produce measurable, trackable and accountable KPIs that are achievable. By taking an active and hands-on interest in projects, agencies can ensure they stand out as delivering a tailored product in a marketplace that is increasingly crowded.

Justin Small, Founder of The Future Strategy Club - discusses the major impacts on businesses at every level so far and the benefits of a short-term consultant: 

"This period has highlighted some of the unnecessary expenses and processes that businesses have perpetuated over the last few years. In the world of business normally, what we have achieved in the past two or three months would have taken years of planning and fives years to implement. Lockdown has shown that innovation can, and should, be much faster than this.

Businesses will, in future, realise that they don't need that expensive office in Shoreditch to be innovative when remote and flexible working works as well as that. They won't need to employ a CMO on £100,000 a year with a huge office when a consultant working two days a week is more than enough resource."

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