MICRO learning platform IMPROVE Online has launched Partner Hub; an
online portal that gives HR service providers a simple and cost-effective way
to offer learning and development to their SME clients.
Outsourced HR consultancies that sign up to the IMPROVE Partner Hub are
given access to an exclusive online platform, which allows them to manage
and set up training programmes for clients or have the option of providing
them with a referral link if their customer prefers to do it themselves.
Detailed reporting of user behaviour also provides a global overview of all
client accounts. This allows the HR service provider to spot trends and
business needs, creating opportunities to provide additional services as well
as greater customer support.
Steve Walker, CEO of IMPROVE Online, said: “The Partner Hub has been
specifically developed to empower the HR agencies we work with – allowing
them to offer services to their clients without needing learning and
development abilities or software inhouse.
“As well as being a fantastic tool for adding learning and development to a
provider’s list of services, the Partner Hub is a great way to build loyalty and
retain customers by offering access to training and learning as part of an
existing package. This type of added value and customer service has only
become more important recently due to the coronavirus outbreak.”
As part of the launch, IMPROVE Online is offering new customers 30 days of
free access to the Partner Hub from the first day of each month – again
providing further value to the end-user and helping IMPROVE’s customers to
bolster their own services.
Steve added: “This type of learning and development management has
traditionally only been available to large PLCs - this is the first time that a hub
of this type has been made available to HR consultancies of all sizes and
ultimately, with end-user SME clients with up to 250 employees.
“Our customers also get the benefit of our team’s extensive 20 years’
experience in the market and always being on hand to help support them with
the initial setup structure as well as any ongoing advice and queries.”
HR consultancies can add an unlimited number of clients who can access
each Platform Hub account with new, engaging training courses being added
regularly and can also benefit from adding their own courses and materials.